kr77 Privacy Policy
Your personal information is completely safe with us. This page transparently describes how kr77 collects, stores, and protects your data.
kr77 ("we", "us", or "the platform") operates online gaming services in Bangladesh and places the highest importance on user privacy. This Privacy Policy ("Policy") describes what information we collect on our website kr77.lat, how we use that information, with whom we share it, and what rights you have over your information.
By using kr77's services, you agree to the terms described in this Privacy Policy. If you have any questions, contact us at [email protected] or through our 24/7 live chat.
1 What Information We Collect
kr77 collects various types of information to operate its services properly. This information falls into two categories — information you provide directly and information collected automatically.
1.1 Information You Provide Directly
When you register an account on kr77 or contact us, the following information may be provided:
- Full name and date of birth (for age verification — only users aged 21 and above may register)
- Email address and password
- Mobile number (for verifying bKash, Nagad, or Rocket payments)
- National ID card or passport details (where identity verification is required)
- Payment-related information for deposits and withdrawals
- Messages you send via live chat or email
1.2 Automatically Collected Information
When you use the kr77 website, the following information may be collected automatically:
- IP address and device type
- Browser information and operating system
- Duration of visits to the site, pages clicked, and browsing patterns
- Referral source (where you came from before arriving at our site)
- Game play history and transaction logs
We never store your full payment card number. All financial transactions are completed using SSL encryption.
2 Purpose of Data Use
kr77 uses collected information only for specific, lawful, and transparent purposes. Details are outlined below:
2.1 Account Management and Security
- Creating, verifying, and managing your kr77 account
- Ensuring age verification (services are for users aged 21 and above only)
- Maintaining login security and preventing fraudulent activity
- Preventing the creation of multiple accounts
2.2 Service Delivery and Improvement
- Processing deposits, withdrawals, and bonuses
- Personalizing the gaming experience
- Improving website performance and usability
- Keeping you informed about new games, bonuses, and promotions (you can opt out of this at any time)
2.3 Legal and Regulatory Obligations
- Complying with anti-money laundering (AML) policies
- Implementing and monitoring responsible gaming policies
- Resolving legal disputes and assisting regulatory authority investigations
2.4 Customer Support
When you contact us via our 24/7 live chat or by email at [email protected], information from those conversations may be used to resolve issues and improve service quality.
3 Cookies and Tracking Technologies
kr77 uses cookies and similar technologies to operate the website effectively. Cookies are small data files stored in your browser.
3.1 Types of Cookies
- Essential Cookies: Required to maintain login state and ensure security. Without these, kr77 will not function properly.
- Functional Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Collect site visit information to help improve service quality.
- Marketing Cookies: Used to show relevant advertisements and offers based on your interests.
3.2 Cookie Controls
You can accept or reject cookies from your browser settings. However, disabling essential cookies may cause some kr77 services to not function properly. Contact [email protected] for more information about cookie controls.
We never sell information collected through cookies to third-party advertisers.
4 Data Disclosure and Sharing
kr77 does not sell or rent your personal information to third parties. However, information may be shared in the following circumstances:
4.1 Service Providers
We use trusted third-party services to operate our platform, such as payment processors (bKash, Nagad, Rocket), technology infrastructure providers, and game software providers. These organizations may only use the information for the purpose of delivering services and are bound by strict confidentiality agreements.
4.2 Legal Obligations
Information may be disclosed in response to a court order, legal demand from a government or regulatory authority, or in the interest of national security or law enforcement.
4.3 Business Changes
If a merger, acquisition, or asset transfer occurs within kr77's business structure, user information may be transferred under the terms of this Policy. You will be notified before any such change takes place.
4.4 With Your Consent
Outside of the cases described above, we will not share your information with any third party without your explicit consent.
5 Data Storage and Security
kr77 uses industry-leading security measures to protect your information.
5.1 Technical Security Measures
- All data transfers are protected by SSL/TLS encryption
- Passwords are stored using strong hashing algorithms (never in plain text)
- Server-level firewall and intrusion detection systems
- Regular security audits and testing
5.2 Data Retention Period
We retain information while your account is active and for a defined period afterward as required by law. Once legal obligations are met, information is securely deleted or anonymized.
5.3 Security Breaches
In the event of a security breach, we will notify affected users as quickly as possible in accordance with applicable law and take the necessary steps.
Use a strong password to keep your account secure and do not share your login details with anyone. If you notice any suspicious activity, report it immediately to [email protected].
6 Your Rights
As a kr77 user, you have the following rights over your own information:
6.1 Right to Access
You may request to know what information we hold about you. We will provide a copy of your information within a reasonable time.
6.2 Right to Rectification
If your information is incorrect or incomplete, you may contact us to request a correction.
6.3 Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, some information may be required to be retained for a defined period due to legal obligations.
6.4 Right to Object to Processing
You may object to the processing of your information for marketing or other specific purposes. You may opt out of promotional communications at any time.
6.5 How to Exercise Your Rights
To exercise any of the above rights, email [email protected] or contact us via our 24/7 live chat. We will respond as quickly as possible after verifying your identity.
7 Protection of Minors
kr77's services are intended only for users aged 21 and above. We do not intentionally collect any information from minors.
Age is verified at the time of registration. If we become aware that a minor has used our services, that account will be closed immediately and the associated information will be deleted.
If you believe a minor is using kr77, please notify us immediately at [email protected].
8 Third-Party Links
The kr77 website may sometimes contain references to third-party websites or services. These external sites are governed by their own privacy policies and are not under kr77's control.
We are not responsible for what information is collected on these third-party sites. We recommend reading the privacy policy of any external site before visiting it.
9 Policy Changes
kr77 reserves the right to amend or update this Privacy Policy as needed. Any significant changes will be published on this page and the date of change will be updated.
For significant changes, we may send a notification to your registered email address. Continued use of kr77 after any changes will be considered acceptance of the updated Policy.
If you need a previous version of the Policy, contact us at [email protected].
10 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, contact us in the following ways:
- Email: [email protected]
- Live Chat: 24/7 support available in Bengali
- We typically reply to emails within 24 to 48 hours (BST, UTC+6)
This Policy is written in Bengali and governed by the laws and regulations of Bangladesh. The laws of Bangladesh apply to any dispute relating to matters described in this Policy.